FAQ’s

Company-Related Questions & Shipping and Order-Related Questions

Company-Related Questions

At Narico Naturals, we pride ourselves on our commitment to producing 100% natural, chemical-free products. Our virgin coconut oil-based soaps and other skincare items are crafted with love by local women from Bhimavaram, supporting both sustainable beauty and women’s empowerment. We only use high-quality, organic ingredients like olive oil, flaxseed oil, and cocoa butter to nourish your skin, with no harmful chemicals or artificial fragrances.

At Narico Naturals, we achieve a rich and luxurious lather in our products without using any harsh chemicals. The secret ingredient is cocoa butter, which naturally creates the foam and provides a creamy, nourishing experience for your skin. This plant-based ingredient not only helps with the lather but also leaves your skin feeling moisturized and soft, all while staying true to our commitment to chemical-free beauty.

Narico Naturals is deeply committed to women empowerment. We prioritize providing opportunities for women in every step of our process, from product creation to management and sales. We empower local women by offering them skills training, steady employment, and financial independence. Our mission is to create a positive impact on both the community and the skin, promoting women’s economic growth while crafting high-quality, natural products.

Yes! Narico Naturals products are made with gentle, natural ingredients that are suitable for all skin types, including sensitive skin. Our soaps and oils are crafted to hydrate, soothe, and protect your skin, offering a luxurious experience without any harsh chemicals. Whether you have dry, oily, or combination skin, Narico Naturals will provide the nourishment your skin needs.

Unlike regular soaps that contain harmful chemicals like parabens and sulfates, Narico Naturals soaps are made from natural essential oils and virgin coconut oil, which provide deep hydration, nourishment, and protection. Our premium soaps are free from toxins, making them perfect for those who care about their health and the environment. Choose Narico Naturals for a safe and luxurious skincare experience.

Narico Naturals uses the finest natural ingredients, including virgin coconut oil, olive oil, flaxseed oil, and cocoa butter. These ingredients are known for their skincare benefits, from hydration and anti-aging properties to soothing irritated skin. We focus on purity, ensuring that every product is free from chemicals and artificial additives, delivering the best results for your skin.

At Narico Naturals, we ensure the highest quality by sourcing only premium organic ingredients. Each product is carefully crafted and tested to meet our strict standards. Our team, composed of skilled women, oversees every step of the production process to ensure that each item reaches you in perfect condition, with the love and care it deserves.

Yes, sustainability is at the core of our values. We use eco-friendly packaging and make every effort to minimize our environmental footprint. Our ingredients are sustainably sourced, and we strive to implement practices that promote environmental conservation. By choosing Narico Naturals, you’re supporting a brand that cares for both your skin and the planet.

You can support Narico Naturals by choosing our products, sharing our story with others, and following us on social media. Each purchase directly contributes to women empowerment and the growth of local communities. By supporting Narico Naturals, you are making a positive impact on both your skin and the lives of women in Bhimavaram.

Shipping and Order FAQ
  • Step 1: Browse through our product selection and choose the items you wish to purchase.
  • Step 2: On the product page, click on BUY NOW to proceed with your purchase. Alternatively, you can click on ADD TO CART and navigate to your cart to review your items, then click CHECKOUT.
  • Step 3: Review your order details and proceed by providing your Contact Information, Shipping Address, and any Gifting Options (if applicable).
  • Step 4: Click Continue to Shipping and select your preferred shipping method.
  • Step 5: Click Continue to Payment to select your payment method.
  • Step 6: Finally, click Complete Order.

Once the payment is successfully processed, your order will be confirmed and will be processed for dispatch.

If you have any further questions, you can call our helpline number +918712606487 or reach out to our support team at info@nariconaturals.com .

Yes, you can! Simply add all the products you’d like to purchase to your cart by clicking the ADD TO CART button. Once you’re ready, proceed to checkout and complete your order. Purchasing multiple products in a single order helps you save on shipping charges.

Yes, you can. Simply enter your billing address as usual and provide a different shipping address during the checkout process to have the product delivered to a separate location.

For prepaid orders, your order status will be automatically updated in the “My Account” section. You will also receive a confirmation email with the details.

To stay updated on your order, we recommend adding your email and mobile number to your profile.

No, you can place an order without an account. However, creating an account makes it easier for you to track your orders, receive exclusive offers, and enjoy a smoother shopping experience.

Creating an account with Narico offers several advantages to enhance your shopping experience:

  • Track Your Orders: Easily monitor both past and current orders in one place.
  • Exclusive Offers: Become a part of our loyalty program and receive personalized offers, birthday specials, and updates on new products and promotions.
  • Faster Checkout: Save time by securely storing your address and payment details, so you never need to enter them again.
  • Rate and Review Products: Share your feedback by rating and reviewing the products you purchase.

At Narico, we prioritize your security. We use trusted and secure payment gateways that are protected by SSL (Secure Sockets Layer) and advanced encryption technology. Any payment information entered during your online transaction is securely transferred through an encrypted session to prevent unauthorized access. This ensures that your payment details are processed safely, following industry-leading security standards.

To sign up for a Narico account, simply click on “Sign Up” and provide basic details such as your name, email address, phone number, and choose a secure password. Creating an account with us helps us provide personalized offers and a seamless shopping experience tailored to your needs.
If you forget your password, simply click on the “Forgot Password” link on the login page. Enter the email address you used to register with us, and a temporary password will be sent to your email. We recommend updating your password to something more secure as soon as possible.

If you are facing any issues during registration, feel free to reach out to our support team at +918712606487 or email us at info@nariconaturals.com . We will assist you in completing your registration smoothly.

You can make changes to your order before confirming it. However, once the order is placed and payment is completed, we are unable to modify the order contents. If you have selected the wrong product, please refer to our return policy. If you need to cancel your order, kindly contact our customer care team at +918712606487 as soon as possible. While we will do our best to assist you, we cannot guarantee the cancellation of orders once they are confirmed. We encourage you to review your order carefully before finalizing it.

When filling in your shipping details, you will see an option to enter a Gift Voucher or Discount Code. Simply enter the code in the provided field, and the discount will be applied to your order. The updated amount will be reflected in your invoice.

Please note that Gift Vouchers and Promotional Codes may not be valid during special sales events or promotions. For more details, feel free to contact our customer support at +918712606487 or email us at info@nariconaturals.com .

All deliveries are handled by trusted courier services. Once your order has been dispatched, you will receive a tracking number along with the courier service details. You can use this tracking number to follow your order’s progress until it reaches you.

You can easily track your order through the ‘My Account’ section on our website. Once your order is dispatched, you will find the tracking number and details of the logistics partner in this section. We will also send this information to you via email. If any issues arise with your order, we will notify you immediately. You can track your order directly from your account here.

Yes, you can place an order over the phone. Our Customer Care team is happy to assist you. You can reach us at +918712606487 (available on both WhatsApp and calls).
If your payment was successfully debited but the order was not placed, please send a screenshot of the payment transaction to us at +918712606487. We will promptly contact the payment gateway to resolve the issue. Rest assured, your payment is secure, and the amount will reflect in your account or source of payment within 24-48 hours.
You can pay for purchases using Debit, Credit card, Net banking methods, UPI and all wallets are accepted.
Currently, we do not offer Cash on Delivery (COD) as a payment option. All orders must be paid for online using the available payment methods listed above.

Accordion ContentAt Narico, we prioritize your satisfaction with every purchase. If you are not completely happy with your order, we encourage you to reach out to us. We are committed to providing high-quality products, and in the event of any issue, please refer to our Returns and Refunds Policy for detailed guidance.

If you wish to cancel your order, please contact our customer support team as soon as possible at +918712606487 or email us at info@nariconaturals.com. Orders can only be canceled if they have not yet been processed or shipped.

Refunds for canceled orders will be processed within 24-48 hours. The amount will be credited to your original payment method. If the order has already been shipped or delivered, you will need to return the product first. The refund process will begin once we receive the returned product. Please note that the duration of the refund may vary depending on the payment gateway used.
Yes, GST is included in all prices for products at Narico. The prices shown on our website are GST inclusive.
At Narico, we take pride in our eco-friendly and secure packaging. Each product is carefully packed to ensure it reaches you in perfect condition. Fragile items, like glass bottles, are given extra protection with a sturdy layer to prevent damage during transit. We aim to provide you with a unique and environmentally-conscious packaging experience.
At Narico, we strive to fulfill your order as quickly as possible. Typically, you can expect delivery within 7 days under normal circumstances. However, during unusual situations or locations with limited accessibility, delivery may take approximately 10-12 days. We appreciate your patience and understanding.

We work hard to ensure that every order is delivered correctly. If you receive an incomplete, incorrect, or damaged order, please contact us immediately by calling our helpline at +918712606487 or reaching out to our support team at info@nariconaturals.com. Kindly share the invoice copy, order number, and images of the issue, and we’ll assist you in resolving it as quickly as possible.

To stay updated on our upcoming products, we recommend registering with us to receive regular email alerts. Additionally, you can explore our latest products in the ‘New Arrivals’ section on our website.